GDPR: the reputational risks

You’re probably sick of hearing about GDPR – to be honest, so are we! But what does interest us is the reputational risks to a company, firm, or organisation if any should fall foul of the new, rather strident, regulations.

The only way for the media to justify yet another GDPR-related story in the aftermath of its implementation is to expose the first investigation for failure to comply – and you can be sure law firm PRs are equally awaiting this opportunity to educate. What’s worse is if it’s your company that has ignored individuals’ preferences on a mass scale, you may find your workplace the subject of unwelcome litigation, as customers bunch together to engage class action lawyers to hold your company to account. Any resultant media attention will be uncomfortable as it will affect your company’s standing among its stakeholders. The likes of TSB, Uber, Talk Talk, Equifax and Wonga know to their cost the reputational damage that can follow from data-related problems. However, companies can take a modicum of solace from the fact that the Independent Commissioner’s Office (ICO) has said in the first year they would take an advisory position for first time non-compliance and not look to immediately impose large financial penalties. 

Time will tell whether the general public is sufficiently aware of its new rights, or indeed whether lax custody of its personal data matters sufficiently to lodge an effective complaint, let alone file a lawsuit. Regardless, the regulatory environment is such that reputational risks still remain.

23 May 2018

We are recognised leaders in our field. We are proud to uphold the ethical and educational standards for the PR industry as members of the CIPR and PRCA.

Bell Yard Melanie Riley Bell Yard Melanie Riley

Bell Yard secures top spot in new Litigation PR ranking

Bell Yard Communications is delighted to share that it has been ranked as a Band 1 PR and Communications firm in Chambers & Partners’ inaugural Litigation Support Guide.

The firm is described as “one of the earliest exponents of the craft (of litigation PR) in the UK”. The firm’s Founder and Director, Melanie Riley, is labeled a “noted practitioner” and is referred to by peers as “phenomenally discreet and capable” and “incredibly effective”. One lawyer is quoted as saying: “There are fights between law firms to get them on board. Honestly, it’s Bell Yard and then everyone else, they are really far ahead of the game.” Another contributor: “If I could have only one speed dial to a PR, it would be to … Bell Yard.”

“We are immensely gratified to be recognised in this way”  comments Melanie Riley. “Personally, I’m just so proud of the incredibly intelligent, talented, and diligent team of women who currently make up Bell Yard. This is a huge honour for us all. We would particularly like to pass on our thanks to our valued clients, referrers and industry friends, without whom this accolade would not be possible. We are determined to continue to meet their expectations of us.”

One other member of the Crisis and Litigation Communicators’ Alliance (CLCA), an international network of Litigation PR firms co-founded by Bell Yard, was also recognised in these prestigious rankings.

LEVICK, the CLCA’s US member firm, was ranked in Band 3 of the Litigation Support Guide, with Ian McCaleb, the chair of Levick’s legal advisory and communications practice, receiving specific praise.

18 May 2018

We are recognised leaders in our field. We are proud to uphold the ethical and educational standards for the PR industry as members of the CIPR and PRCA.

Bell Yard Melanie Riley Bell Yard Melanie Riley